Privacy Policy

Last Updated: September 23, 2025

Onsite Academy Pvt Ltd ("Company", "we", "us", "our") is committed to protecting the privacy of its users. This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information when you visit our website https://www.coursesonsite.in ("Website") and use our services ("Services").

By using our Website, you agree to the collection and use of information in accordance with this Policy. This Policy is in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000.

1. Information We Collect

We collect different types of information to provide and improve our Services to you.

a) Personal Information You Provide: When you register for an account, purchase a course, or contact us, we may ask you to provide us with certain personally identifiable information, including but not limited to:

Full Name
Email Address
Phone Number
Billing and Mailing Address
Account Password

b) Payment Information: When you make a purchase, you will be redirected to our third-party payment gateway partner (e.g., CCAvenue). We do not collect or store your sensitive financial details like credit card numbers, CVV, or net banking credentials. This information is provided directly to our payment processors, whose use of your personal information is governed by their privacy policies. We only receive a transaction confirmation, order details, and a tokenized identifier from them.

c) Automatically Collected Information (Usage Data): As you navigate through the Website, we may automatically collect certain information about your device and browsing actions, including:

Your computer's Internet Protocol (IP) address.
Browser type and version.
The pages of our Website that you visit, the time and date of your visit, and the time spent on those pages.
Information about your progress in our courses.

2. How We Use Your Information

We use the information we collect for various purposes:

To provide, operate, and maintain our Website and Services.
To create and manage your account and process your transactions.
To send you important communications, such as purchase confirmations, course updates, and security alerts.
To respond to your inquiries, comments, and provide customer support.
To send you marketing and promotional communications (you may opt-out of receiving these at any time).
To monitor and analyze usage and trends to improve your experience and our Website's functionality.
To comply with legal obligations and enforce our Terms and Conditions.

3. Sharing and Disclosure of Information

Onsite Academy Pvt Ltd does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing (CCAvenue), data analysis, and email delivery. These providers are obligated not to disclose or use your information for any other purpose.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Data Security

The security of your data is important to us. We use commercially acceptable security measures, including SSL (Secure Socket Layer) encryption, to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

Access and Update: You can access and update your personal information through your account settings.
Opt-Out: You can opt-out of receiving marketing emails from us by following the "unsubscribe" link in those emails.
Withdraw Consent: You may withdraw your consent for us to collect and process your data at any time by contacting us.
Deletion: You may request the deletion of your personal data, subject to certain legal obligations we may have to retain some information.

To exercise any of these rights, please contact our Grievance Officer.

7. Children's Privacy

Our Services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We advise you to review this Policy periodically for any changes.

9. Contact Us & Grievance Officer

In accordance with the Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. If you have any questions about this Privacy Policy or any grievances, please contact us:

Grievance Officer Name: Bhargav Choudhury
Designation: Managing Director

Onsite Academy Pvt Ltd
Address: 07,Rodali Path,Junali,Ambikagiri,near SBI,Guwahati,Assam,781024
Email: help@coursesonsite.in
Phone: +917637901331